Fractional CTO · CIO · COO / Operating advisor
Hope is not an operating model.
A CEO asked the program lead on the company's biggest goal whether they would hit the next milestone. The answer was “I hope so.”
That is the moment I get brought in.
Previously Amazon / Microsoft
Can your team answer these today?
Five questions I ask on day one. Most delivery organizations can't answer them.
- 01
How work gets in
Why are we funding this, and how did it earn its place on the roadmap? If anything can get in, nothing is a priority.
- 02
Your waterline
Money moves. Priorities move. Against your real capacity, what is above the line, what gets pushed, and what does it cost?
- 03
How decisions get made
Who decides, on what inputs, and how fast. Your PM can walk you through the critical path. You need a way to decide now.
- 04
Your data
What the numbers say, not what the status report says.
- 05
Your assumptions
Documented, then burned down as fast as possible. Every open assumption is a risk you haven’t priced yet.
When those answers are clear, you don't need five project managers to answer a simple question. When they aren't, adding more won't help.
I drop in, find where the work actually breaks, and install mechanisms.
I trace how work moves from idea to production and replace status meetings and heroics with clear owners, clear inputs, and a weekly cadence that tells leadership what is actually true.
At Amazon that meant replacing more than 70 redundant dashboards with a single source of truth for 20+ engineering teams across 66 countries. The same approach works in a 40-person portfolio company.
Proof it works at scale.
- $1.4B
Technology organization governed. The operating model I built ran it.
- $100M
Annual automation savings delivered. Against a $1.4B Opex base.
- $268M
The largest Healthcare Enterprise Agreement in Microsoft history. A record that still stands.
- 12B+
Annual transactions. One platform. The infrastructure behind every corporate hire Amazon made globally.
- 5,000%
Platform growth scaled in under 60 days. The platform was on fire when I arrived.
I take on a limited number of engagements.
Operating models and the mechanisms that carry work from idea through delivery, launch, operation, and measurable outcome. If your organization needs that, let's talk.